At Luxe Lighting, we aim to make every delivery clear, simple, and reliable. All orders are shipped with care and free of charge, direct to your address.

Shipping fees

We offer free standard shipping on all orders delivered within the United Kingdom. All orders are processed and dispatched from the United Kingdom.

Delivery area

We deliver only within the United Kingdom, to the address you provide at checkout.

Order cut-off time

Our daily order cut-off is 5:00pm (GMT), London time. Orders placed after 5:00pm, or at the weekend, are processed on the next business day.

Handling time

Orders are prepared and dispatched within 1 to 2 business days (Monday to Friday). As soon as your order has shipped, you will receive a confirmation email with tracking details.

Transit time

Once dispatched, delivery takes a further 3 to 5 business days (Monday to Friday).

Total delivery time

Your total delivery time is typically 4 to 7 business days, including handling and transit. Delivery estimates exclude weekends and public holidays.

Order tracking

Once your order has been dispatched, you will receive a tracking link by email so you can follow your parcel to your door. You can also use our Track Your Order page.

Delays

While we do our best to meet delivery estimates, occasional delays may occur due to circumstances beyond our control, such as carrier disruptions or weather. If this happens, we will keep you informed.

For any delivery question, contact us at contact@luxelightinglimited.uk or +44 7435 403104.

Business details

• Business name: LUXE LIGHTING LIMITED
• Registered company number: 12040061
• Registered address: 8 Allandale Gardens, Lancaster, England, LA1 5JN
• Email: contact@luxelightinglimited.uk
• Phone: +44 7435 403104
• Customer service hours: Monday to Sunday, 8:00am to 5:00pm GMT. We aim to respond within 2 hours.